There is parking available outside the HealthHub. Spaces are for those who have an appointment. Those attending a class in the studio, must use nearby parking alternatives instead, unless you hold a Blue Badge. There are two hour parking spaces available on the road at the top of Fore Street and the nearest pay and display parking is Fore Street Car Park, TQ7 1PP.

Comfortable clothing such as workout clothing. It is a good idea to bring a pair of shorts, vest top or appropriate underwear as we often need to examine your rib cage region. Don’t forget to bring the main footwear you use, including any training shoes and orthotics!

You can self refer to us without seeing your GP or Consultant. We do also accept lots of referrals from GPs and Consultants for various problems including Orthopaedic, Rheumatology, Obs & Gynae, Neurology, Oncology to name a few!

We ask all our clients to pay for their treatment up front. We do not work directly with insurance companies but will happily provide the necessary invoices/receipts for you to pass onto your insurance company to get reimbursed..

You can:

• call us on 01548 852 355
• email us at [email protected]
• or simply pop in and see us!

Don’t put it off any longer! Make an appointment now and start moving and feeling great!

PHYSIO

For your first appointment with us you can choose between:

a) Silver Appointment (50 minutes) where we will complete a full assessment, figure out what is going on, outline the problems to you and decide together on the best plan of care that works for you,

or

b) Gold Appointment (80 minutes)  where we will do all of a) AND actually start your treatment.

Your follow-up appointments will be either 40 or 55 minutes long based on what is going on and what plan you choose to solve the problem.   

We believe in order for us to fully understand why you are coming to see us and the problems you are experiencing, complete an initial assessment, agree a thorough treatment plan, start education you on what is going on in your body and treating you, we need to spend at least 60 minutes with you for your initial appointment!

For follow-up appointments the treatment length is unique to the patient, so we can really make a difference with hands on treatment. It also gives us time to work on your movement, exercise progressions and of course education!

MASSAGE

If you haven’t been to us before we need an initial appointment time of 50mins for us to do our assessment and then obviously complete your lovely massage!

For follow up appointments there is a choice of 35 or 50 minute appointments. Our massage therapist will guide you on what is recommended to get the benefits you are after.

CLINICAL PILATES

In order to get the most from our classes and your body, you will need to complete an initial assessment before attending. This appointment is 50 minutes long and will include a thorough assessment. Your therapist will also check or teach you the correct technique to get the most from Pilates, and recommend the class plan that will get you the results you are after.

Currently all our classes are running online with fantastic results. Because they have been so popular, when we are able to welcome our clients back into the studio we will continue to live stream our classes so you can attend from the comfort of your own home or whilst away. Now there are no excuses for missing a class!

Please call us as soon as you know you can’t make an appointment.

If cancellations are made with more two business days notice, no charge is made.

Any missed appointments or cancellations made with less than 48 hours notice will be charged at the full rate.

We can move your appointment to an online one so you can keep progressing and not slip back to old habits. Online appointments are fantastic to progress your rehab training and make it easy for you when time is tight or you are away.

Yes we do. Please call or email us on 01548 852 355 or [email protected] to discuss what is going on and what help you are looking for. Based on your requirements we can then recommend which therapist is best to see and arrange a time and day to visit.

Yes we do! We have appointments available before and after school. We ask that all children are supervised by an adult at all times.

At the HealthHub, we take very seriously the protection of patients and practitioners throughout the treatment process. The care of a child or young person is one that comes with recommended guidelines that we feel are important to share with you. For further information please call us on 01548 852355 or email [email protected]

Children under the age of 13 years old:

The Chartered Society of Physiotherapists (CSP) recommends that all children under the age of 13 have a chaperone present during examinations and treatment sessions. Older children can consent for themselves if we feel that they have a good understanding of the assessment and treatment process.

Please be aware that it may be necessary for your child to undress during a treatment so they may feel more comfortable bringing a sleeveless top, sports bra, shorts or swimwear with them.

Children over the age of 16 years old:

If a patient is over 16 they must be offered a chaperone to accompany them in an appointment. A chaperone is someone who is an adult acting as an impartial third party.

A young person can have an informal chaperone such as a friend or relative or a formal chaperone such as a staff member (Physiotherapist) or a chaperone trained non-clinical staff member. Both types of chaperone can act as a witness for consent as well as provide support either emotionally or physically whilst being sensitive and protecting confidentiality. The chaperone will be offered to the patient before the treatment and if needs be the appointment date will be delayed to accommodate the arrangements needed to set a chaperone in place. Please be aware that your child may need to undress so you and they may feel more comfortable bringing a sleeveless top, sports bra, shorts or swim wear to put on for the treatment.

We ask that any appointments made for children be supervised by an adult at all times.   

• Any GP or consultant referral letters, images or reports
• Shorts and appropriate footwear, including any training shoes and orthotics
• A vest top or appropriate underwear as we do often need to examine your rib cage region
• An open mind and willingness to help yourself in the process of achieving your goals!
• A smile…..or failing that we will make it our mission to make you leave with one!

• In order to get the most from our classes and your body, you will need to complete an initial assessment before attending. This appointment is 50 minutes long and will include a thorough assessment. Your therapist will also check or teach you the correct technique to get the most from Pilates, and recommend the class plan that will get you the results you are after. 

  Even if you’ve done Pilates elsewhere, we will still need to do this assessment. This is because so many things can influence your technique. As Physio’s we are experts at addressing these things and getting you the best outcome from your Pilates.  

  Currently all our classes are running online with fantastic results. Because they have been so popular, when we are able to welcome our clients back into the studio we will continue to live stream our classes so you can attend from the comfort of your own home or whilst away. Now there are no excuses for missing a class!

  Please call or email us on 01548 852 355 or info@healthhub-kingsbridge to speak to one of our team about our classes and to book an assessment.